We are operating as normal, however, due to Covid 19 restrictions we are seeing some orders delayed in the Royal mail network and would ask our customers to please be patient during this time Dismiss
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We will accept unwanted products within 14 days of delivery as long as they are still in their original, unopened packaging.
Due to health and safety regulations we regret that we are unable to accept any returned e-liquids that have a broken seal as this would constitute a health and safety risk.
Refunds are contingent upon inspection of item(s) once we receive it. You must contact us within 14 days of purchase date to request refund. Items returned after 14 days will not be refunded. You will be responsible for shipping the item(s) back to us along with the Order Number. Shipping with tracking is highly advise as we are not responsible for undelivered packages.
In order for us to process a return, please contact us via Email or Phone during business hours, all of our contact information can be found on the Contact Us Page.